Are you looking to make some changes in your department? Perhaps you need to implement something and are worried about the backlash that you will receive from the teams. This can especially be true when you are trying to implement a software change. People are worried that the changes will affect their workload and typically don’t share the same level of excitement that other levels of management do. When things aren’t handled properly, workflow can come to a standstill and it can damage the entire business.
Here are the 3 biggest barriers that companies face and how you can overcome them for a smooth transition.
#1- Getting the Team Interested
If you want people to learn about something and be excited about it, you need to let them know how it impacts them. Don’t just give them the typical runaround and try to promote more than you need to; really sit down with them and show them how their daily tasks will be affected by this new software. Teams and individuals are worried about how the new software will slow them down because of the learning curve that they have to overcome, and that’s why you want to take the time to really show everyone how it can benefit them in the long run. Once you are able to get your teams excited about the new software, they will be much more open to trying it out and asking questions about it.
#2- Rushing the Transition
It’s understandable that you will be excited to take advantage of software that opens a number of different doors for the company as a whole. You want to make changes so that you get results faster, and that will push the company forward in a new and bold direction. The team members themselves may even be ready to start learning about the software, but an improper launch can quickly turn into a disaster. Be sure that all of the basic components are in place and that there will be no hiccups during the transition. Understand what the software has to offer and don’t take on more that you can at once. Remember that this new software will take some time to get used to, and if you rush it too much your customers will be affected as well.
#3- Not Enough Time to Learn
Lastly, you need to give your teams time to get familiar with the systems and understand the ins and outs of it. Sometimes this can be very difficult to do because of timelines, but nothing is more frustrating for a team than not being able to move forward. It’s too late if they have to stop what they are doing and ask someone for help while a customer has to wait. Everyone learns in a different way, and don’t expect everyone to master the software after a few group lessons. If you truly want everyone to be the best that they can in the shortest amount of time, consider using a digital guidance tool. One of the most popular ones is WalkMe, which gives users step by step instructions as to what they need to do and how they can accomplish it.
Start Being Prepared Today
It’s never too early to get ready for a change. Whether it’s something software related or not, people handle change much better when they can prepare for it. Nobody likes surprises, so provide your teams with the right tools to be successful for the future. This way, you’ll be able to help the company grow and provide the same level of service to customers and clients while expanding on the number of services that you can provide. It’s a win-win solution for everyone.