Corporate transformation is a messy business. In the digital age where developments are lightning fast and a forever changing saga, it can be difficult for management to keep up with such a process without the right tools… and in this case change management software.
The change process can be peppered with all sorts of pitfalls: change-resistant employees, bad communication and of course ill-equipped technological systems. Fortunately today, thanks to technology, we have an array of software solutions specifically to help ease this transition.
It’s important to acknowledge that change is not a one-time occurrence to which one instantaneously adapts, but rather, an ongoing process.
That being said, I have compiled a list of four different change management software solutions which serve in the day to day difficulties of dealing with these adjustments.
WalkMe is the leading Digital Adoption Platform (DAP). Simply put, it is an application that helps users navigate the features of web-based services. WalkMe is able to use its machine-learning power to identify user behaviors and give contextual guidance.
It’s on-the-spot guidance. Where typically, a user navigating themselves around general unfamiliar territory would need to wade through FAQ’s, instruction guides, tutorials and classroom learning, WalkMe provides the assistance right there and then.
Why change managers should consider WalkMe
WalkMe is the best solution for onboarding employees to new (or even existing) digital systems. It’s more effective than traditional learning methods, and it engages the employee directly to take action.
But WalkMe isn’t just for internal use, it also is highly effective for customer facing changes as well. Applying the same algorithms, WalkMe can drive users to adopt and convert at much higher rates.
If you are implementing a new software for a lot of people, WalkMe is the way to get everyone up to speed without interrupting their productivity because the training happens within their workflow and improves their workflow.
Why WalkMe makes the list
Beyond its savvy step by step assistance, it’s the resulting engagement that really takes the cake. Its system is designed to understand the relationship between user interaction and platform and will make the necessary modifications to improve the experience, giving it highly personalized and productive experience.
Fresh service is an IT asset management system. Its services include management, reporting, and asset management. Basically, a helpdesk system.
Why change managers should consider Freshservice
The great thing about Freshservice is its wide range of uses. The program is packed with features, change management and asset management just being two of them. The change management is a great asset of the system. It allows you to gain approvals, and document the entire transitional process.
Why Freshservice makes the list
The sturdy program is wonderfully quick to download is it is completely web-based. As a cloud-hosted service, Fresh Service requires zero maintenance while keeping data secure. The system is also completely automated.
Vision Helpdesk is an IT service management (ITSM) as defined by the Information Technology Infrastructure Library (ITIL). It is a helpdesk suit that includes modules such as Asset Management, Incident Management, Problem Management, Change Management and Release Management.
Vision Helpdesk’s change management process includes comprehensive system of analysis and tracking of different changes. It has the ability to analyse the impact, cost, benefit and the risk of proposed changes as well as managing and coordination and managing change implementation.
Why change managers should consider Vision Helpdesk
The Helpdesk suit includes list of handy management features, each one dedicated to specific purpose, therefor making it highly comprehensive. The problem management specializes in incident identification, successfully managing to distinguish problems that may or not be a part of IT infrastructure, if so the systems undertakes all necessary measures to prevent a reoccurrence. A release management feature ensures that all alterations gets tested before release, saving managers a lot potential future failures.
Why Vision Helpdesk makes the list
The Vision Helpdesk platform actually allows its customers to manage support for multiple companies, brands or and or products from a single staff portal essentially making it a pioneer in satellite desk solutions. It also integrates on all communication channels, such as Facebook, Twitter and Live Chat. This level of operation on all platforms provides the ability to manage different communication channels in one centralized place.
Asana is a project management software for teams. While there are a lot of project management options out there, Asana stands out with a beautiful user interface that allows collaboration to be agile and dive deep within a project.
Why should change managers consider Asana?
Asana begins as a robust freemium service making it easy to get started today. The ability to assign tasks, subtasks, and the subtasks of subtasks to different people with different deadlines makes it possible to engage team members and hold everyone accountable too. Asana provides multiple ways to view lists of tasks—such as lists by due date, calendar view, by project, etc…—and easily switch between them which gives flexibility in how you prioritize the big picture and granular tasks that make up large change processes.
Why Asana makes the list
Asana is the center hub for a change manager to organize every part and person affected by change. It gives the big picture view without neglecting the details. It’s a comprehensive system for intra-team communication, task and even file management.
Asana is also designed for growth and scale. Premium and enterprise options allow for extensive security, support, control, and reporting.