Change management is a pain, and everyone knows it. As integral to business functions as it can be, for the corporate organism to change and react to the flowing stream of society and progress, it takes a special kind of mind to enjoy this struggle and see it as an engaging puzzle to be overcome. It’s best to leave it to them, then, isn’t it? But, to choose someone to handle this properly, you better know what change agent skills make or break a professional here.
Well, would you know change agent skills offhand? Of course not! So, we’re going to take a look at what some of these are, so we can all choose people to best handle this dangerous work.
#1 – People with Vision
Change management is a lengthy process of strategy, planning and management of complex logistics. But, along with that, it ties in human nature and sociology, which are always … “fun”. So, most of the skills with these professionals are going to be handling people and social interaction, to some level.
Vision for planning and handling the journeys of individuals through the change is crucial. With a clear planned out strategy ahead of time, you can account for contingencies and handle whatever comes along. Less spinning of wheels is better for everyone.
Along with this, the clear vision conveys competence and professionalism.
#2 – Patient Persistence
Now, another thing with implementing change is that it can never run at warp drive. Change at too high a rate will stall the people and processes in an organization severely.
So, a patient but steady pace with this kind of project is absolutely mandatory. It helps to make sure everyone involved has some grasp on this, actually, professional or stakeholder or member of the changing group alike.
#3 – Questioning Everything
Asking tough questions is just part of the world, with something like this. There are risky concerns involved. Changing established systems is a tall order, and it’s asking a lot of people to let go of their security blankets. Along with this, change means something isn’t good enough in some way, which means if it is due to insufficient work quality by those involved, then the questions this places are kind of dicey.
But, someone with change skills isn’t afraid to ask these questions, but they also know how to handle it firmly yet delicately.
#4 – A Strong Leader
Finally, leading people through change calls for a significant set of roles to be played by whoever is in charge. They must know about not only the status quo of everyone’s work day, but know all about the changes being made and why.
They must lead by example, and also build a strong sense of trust and loyalty with those whose fates are in their hands now.
These change agent skills are crucial to implementing necessary changes the right way. You strongly reduce the risk and expenses in the long run if you choose wisely people who are very adept with these and other skills. It calls for mentioning that there is another set of more technical skills that go along with these, but those are more common even among the incompetents, because they are things easily taught.
Chris is the Lead Author & Editor of Change Blog. Chris established the Change blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to Change Management.