Emilia is the VP of Customer Engagement at WalkMe, a real-time guidance platform. She is a certified Scrum master, PMP certified project manager, blogger and a frequent speaker at conferences. In the span of her career, Emilia has received awards for being a top client service manager and leader, including the 2015 Totango Customer Hero award. Emilia holds a Bachelor of Arts degree from the University of British Columbia and is a Trans-global Executive MBA candidate at St. Mary's College of California. Emilia speaks fluent Italian and has lived and worked in Italy, Denmark, France, Canada, and the US.