How to Introduce a New Feature to Change-Resistant Users
Each year, millions of dollars are spent creating new and cutting edge software in an effort to keep up...
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Emilia is the VP of Customer Engagement at WalkMe, a real-time guidance platform. She is a certified Scrum master, PMP certified project manager, blogger and a frequent speaker at conferences. In the span of her career, Emilia has received awards for being a top client service manager and leader, including the 2015 Totango Customer Hero award. Emilia holds a Bachelor of Arts degree from the University of British Columbia and is a Trans-global Executive MBA candidate at St. Mary's College of California. Emilia speaks fluent Italian and has lived and worked in Italy, Denmark, France, Canada, and the US.