Career development is set to be the hottest trend in 2019 and beyond. In today’s digitally disrupted world, digital skills are critical to survival. For this reason, upskilling, training, and career development have become a central focus for savvy organizations. Consider the following research: The consulting firm Mercer found that 96% of companies plan organization…
Healthcare management is being impacted by digital technology, but what changes are unique to this industry? Below, we’ll learn about healthcare management in the digital age – specifically, we’ll focus on how technology is impacting healthcare. We’ll learn about: Challenges posed by digital technology Opportunities presented Myths about technology Ultimately, we’ll discover that digital technology…
Change is challenging and rewarding work. We’ve collected these 20 leadership tips for change managers, so you can get better results from your next change initiative. Technically speaking, change managers aren’t change leaders. But we all know that the real world isn’t so cut and dry. Sometimes change managers must wear a few hats, lead…
We’re operating in a brand new business world where new initiatives arise by the second. Companies must be receptive and flexibly adaptive if they’re to remain competitive in today’s industries. Case management is a new concept which has revolutionized the HR sector, but what exactly is it and why do we need case management training?…
Contact management is a vastly underrated principle, despite its relevance in competitive business environments. Customer retention is arguably the biggest initiative from a sales perspective, especially when considering 65% of a company’s business derives from existing customers. Loyal customers cost less to sell to, are more likely to refer you to friends and family, and…
Risk management is a concrete initiative in many business circles, long existing as a security measure and safeguard. It is especially important in today’s fast-moving business landscape, where companies must position themselves to make optimal decisions, identifying security threats along the way. Companies can be left vulnerable if not, a notion which elevates the importance…
Cultivating talent internally is a leading initiatives for many companies around the world. But how do you go about managing talent the correct way? This question should be addressed if companies are to not only retain talented employees, but to maximize their potential. Talent management begins at the recruitment stage and extends through the duration…
