Digital Transformation WalkMe TeamUpdated December 9, 2021

7 HR Technology Trends to Watch in 2022

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7 HR Technology Trends to Watch in 2022

HR technology is reshaping the way HR departments operate, manage the employee experience, and add value to the organization.

If you can take advantage of modern technology in HR, improve employee productivity, enhance engagement, and positively impact your organization’s performance.

In this post, we will take a look at some of the most important HR technology trends that will affect the business landscape in the 2020s.

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7 HR Technology Trends to Watch in 2022

As we move into 2022 and beyond, it will be critical to stay on top of the accelerating pace of technology-driven change. Those who adopt technology early can stay ahead of competitors, help to drive change in their organization, and stay resilient in the face of disruption. Failure to keep pace, on the other hand, can have the opposite impact – your organization will fall further behind competitors and the marketplace as a whole. 

1. Automation

Automation has become a major force in every area of business.

The effective use of automation increases efficiency, productivity, and, when used properly, it can improve the work environment.

In HR, automation can be used to streamline virtually every HR process, from recruitment to onboarding to training to offboarding.

Examples of solutions that can automate HR functions include:

  • No-code tools
  • Automation platforms
  • Artificial intelligence
  • HCM platforms 

As underlying technological capabilities drive continual advancements in digital tools, we can expect to see further improvements in HR automation solutions such as these. And, as with the other technology trends covered here, automation can deliver a competitive advantage and can change the value that an HR department brings to its company. 

An HR department that uses automation to its fullest extent, for example, has the opportunity to deliver significantly more value to its organization, which can directly impact the organization’s performance, its culture, and the employee experience, among other things.

2. Artificial Intelligence 

Artificial intelligence is another example of a technology trend that is affecting every business unit.

Also like automation, artificial intelligence can be used to improve a number of HR activities, including:

  • Recruitment. AI, data, and analytics can be used to process resumes, predict which candidates will be the best fit for a job position, and which ones won’t.
  • Team selection. AI can also take psychological data to predict team synergy and, in theory, improve team performance. 
  • Performance management. AI-powered algorithms can be applied to performance management practices to understand what works, what doesn’t, and how to improve.
  • Employee training. Employee training software can use AI to understand employees’ training needs to better recommend training content, engage users when they need support, and more.

These are just a few of the many creative ways that AI can be used to improve HR workflows and the workplace as a whole.

3. Self-Service Platforms

Self-service platforms allow employees to perform tasks that have traditionally been performed by HR staff.

Examples include:

  • Requesting time off
  • Making schedule changes
  • Making changes to benefits packages
  • Filling out legal documents during onboarding
  • Requesting payroll documentation

Self-service tools offer a better employee experience, and they also allow HR managers to focus on more value-added activities.

4. HCM Platforms

HCM platforms are comprehensive HR solutions that combine many of the other technologies covered in this post.

These are centralized hubs that allow HR personnel to perform virtually every HR-related task, and they also include sophisticated tools that go above and beyond other types of tools.

These other features can include:

  • AI-powered data and analytics
  • Workforce management
  • Talent management
  • Performance management
  • Recruitment management
  • Self-service solutions

Although HCM platforms are designed for large businesses, SMBs also have options in the form of HR platforms. 

HR software, such as BambooHR, offer a number of features that are designed for smaller businesses and growing companies.

5. Recruitment Platforms

Technology is continuing to play an important role in talent management.

For instance, talent management software can assist with:

  • Posting jobs
  • Prequalifying candidates
  • Selecting interviewees
  • Testing employees’ skills
  • Scheduling interviews

Applicant tracking systems are examples of recruitment systems that assist with a number of functions related to recruitment, from job posting to resume management to recruitment automation.

They can be particularly useful for companies that recruit large numbers of employees, such as large enterprises or recruitment agencies.

6. Employee Training

Technology is also being used to automate and streamline employee training.

Digital adoption platforms, such as WalkMe’s digital adoption platform, are being used to create software walkthroughs and on-demand guidance for digital workplaces.

This approach to training significantly accelerates employee training, improves the employee experience, enhances employee productivity, and helps organizations realize the full value of their software investments.

On top of that, platforms such as WalkMe can be used remotely. This is essential in today’s work environment, which is trending towards a hybrid office model.

7. Remote Working

Almost overnight, remote working became the norm for companies around the world.

As organizations adapted to the pandemic, they were forced to implement remote working policies and software. 

HR, likewise, has had to adopt remote-friendly tools, both for their own departments and for employees.

In the remote work era, it is critical that HR departments be ready to offer online capabilities for any HR task, including employee-centered tasks such as onboarding and training. At the same time, HR departments must also have HR platforms that can operate remotely, so it is important to invest in cloud-based HR tools.

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