When designing your HR transformation process, you’ll surely be shopping around for new HR software and applications.
After all, in today’s digital world HR must keep evolving or get left behind.
Below, we’ll cover a few software tools to help you digitalize your HR processes – from automation tools to HR software.
But first, let’s explore some of the benefits that come with a “digitally transformed HR.”
Why Design an HR Transformation Process for the Digital Age?
As mentioned, the biggest reason to redesign your HR processes is competition.
Fail to evolve and you get left behind.
Organizations that don’t modernize get left behind.
And departments – including HR – that can’t keep up won’t contribute to their organization’s bottom line.
These two reasons alone should be enough to convince any HR department to consider digital transformation.
But there are others:
- Improved efficiency, through enhanced workflows and technology
- More effective HR processes, including recruiting, talent management, training, onboarding, and change management
- An HR department that contributes more value and ROI to the organization as a whole
- Adding new HR functions that don’t exist yet
To name a few.
Below, we’ll look at a few essential software tools for a digital HR department.
Essential Software Tools for HR Transformation
These tools include applications specific to HR, as well as a few tools that can be applied anywhere.
For HR, there are a few useful tools to explore:
HR applications are designed specifically for HR departments.
They automate a variety of HR functions, such as applicant tracking, onboarding, attendance, and more.
Popular choices include:
- Zoho People
Each of these programs helps with functions such as applicant tracking, feedback, employee self-service, job boards, and more.
Project management software is excellent for organizing and managing projects that have beginnings and endings.
Some of the most popular project management solutions include:
- Zoho Projects
Each program is slightly different, but you can expect common features such as:
- Kanban boards
- Project grouping
- Team collaboration
- Goals and milestones
Task management software helps you streamline ongoing workflows – in other words, pipelines.
These are simpler than project management software. This makes them easier and faster to use, but less suitable for large, complex projects.
A few options include:
If you have never used project management software before, consider starting with Trello. It is easy to understand and you can get started in minutes.
Training and onboarding are essential HR functions, which can be drastically improved with the right digital tools.
E-learning software can include learning management platforms, learning experience platforms, knowledge bases, like:
- Adobe Captivate Prime
The purpose of these tools is to help you create, manage, and deliver online learning.
They are excellent for augmenting traditional learning formats, such as classroom teaching, lectures, and mentoring.
Digital Adoption Platforms
Digital adoption platforms are in-app training solutions.
They help employees get up to speed quickly on new software, by offering in-app guidance.
The leader and pioneer in this space is Walkme.
Walkme’s digital adoption platform offers a variety of features that improve its solution, such as in-app analytics, data-driven insights, and more.
Business Process Automation
Some automation software doesn’t neatly fit into the other categories.
Business process automation tools can be used to streamline a wide variety of business tasks, many of which are mundane and repetitive.
A couple popular tools in this category include Zapier and IFTTT.
Each tool operates by setting up a trigger or a series of triggers. This trigger then triggers another action or series of actions.
- Any email matching certain criteria can be immediately copied to Dropbox or Google Drive.
- RSS feeds can trigger phone notifications, spreadsheet entries, Trello cards, and so on
- Emails can automatically be sent whenever a spreadsheet is updated, content is posted to social media, and so forth
The number of combinations is limitless, and some of them can save you significant time and money.
Beyond these examples, there are other types of business process automation, such as those offered by JIRA.
These tools can combine templates, project management, and task management to help you design custom automation pipelines for your business.
Help Desk Software
Help desk applications are designed to automate communications.
These can be used in a variety of departments, including HR. It is especially useful for large or growing organizations.
- Jira Service Desk
- Zoho Desk
Each help desk solution is slightly different.
Some are geared towards specific business areas, such as IT, while others are more general.
Surveys and Polls
Some of the software mentioned above, such as HR applications, include surveys, polls, questionnaires, and other feedback mechanisms.
If not, explore some software that can assist you in this area, such as:
- Google Forms
- Blue Enterprise Surveys
Some of these solutions are more complex than others.
For instance, a few are specifically designed for enterprise-grade surveys, continuous feedback tracking, and so on.
Others are simply question forms that can help you compile data.
All of the software tools here have different features, price points, and functions.
When designing your HR transformation process, it is a good idea to spend some serious time researching these tools.
Choosing the right tools will really pay off in the long run – reducing your workload, automating tedious processes, and helping you stay organized and efficient.
Chris is the Lead Author & Editor of Change Blog. Chris established the Change blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to Change Management.